CEO Today UK Awards 2021

130 CEO TODAY UNITED KINGDOM AWARDS 2021 Telecommunications Tristia Harrison CEO of TalkTalk About Tristia Harrison Tristia is Chief Executive Officer of TalkTalk. Prior to this Tristia was the Managing Director of TalkTalk’s consumer business. Tristia joined The Carphone Warehouse Group in 2000 and has held a number of senior management and executive positions in The Carphone Warehouse and TalkTalk Group. She joined the PLC Board in 2014. Tristia is an Independent Non-Executive Director at Next PLC and is also a Trustee at Comic Relief and national charity Ambitious about Autism. Firm Profile TalkTalk is a young company with a long history - and we’re proud to have transformed the UK’s telecoms landscape in such a short space of time. We are the UK’s leading value for money connectivity provider. We believe that simple, affordable, reliable and fair connectivity should be available to everyone. Since entering the market in the early 2000s, we have a proud history as an innovative challenger brand. Today, we provide landline, broadband, TV and mobile services to over four million customers. We operate Britain’s biggest unbundled broadband network, covering 96% of the population, supplying services to consumers through the TalkTalk brand, to businesses through TalkTalk Business, and by wholesaling to resellers. TalkTalk intends to be at the heart of Britain’s Full Fibre future. In November 2018, we launched FibreNation – a new company that will help drive our ambition to roll out fibre to the Premises (FTTP) to three million homes and businesses. Our key focus today is to provide affordable and reliable fixed connectivity (broadband, Fibre and landline) to consumers. TalkTalk was the first, and remains one of only a few major providers, to guarantee no mid-contract broadband price rises with its industry-leading Fixed Low Price Plans (FLPP). Since their launch in 2016, over 2.3 million customers have signed up. These propositions continue to resonate as they provide price certainty to consumers over the length of a 12, 18 or 24-month contract. We also offer sensibly priced add-ons for consumers With TalkTalk TV, customers can choose their perfect TV package – with up to 80 Freeview channels, as well as flexible access to an extensive range of premium content from Sky, BT Sport and Netflix. We have also simplified our mobile offering, now giving customers access to unique offers in partnership with O₂ that are only available to TalkTalk customers

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