CEO Today United Kingdom Awards
www.ceotodaymagazine.com 36 CEO Today United Kingdom Awards 2019 WATER SERVICES JOHN REYNOLDS, OBE CEO of Castle Water FIRM PROFILE Castle Water supply hundreds of thousands of businesses, charities and public bodies throughout England and Scotland and as the UK’s largest independent retailer, we are the ideal partner for all your water and waste needs. We’re proud to be an independent retailer with no ties to traditional water network owners, which means we can fight for cost reductions while offering quality customer care. Our experience covers businesses from small to large, rural to urban and private to public, so we know how to tailor our service to your business needs. Businesses use millions of gallons of water every day, but we supply more than just water. We’re committed to helping our customers use only what they need and we’ll work in partnership with you to deliver cost and efficiency savings. Our industry-leading partners are also on hand to offer additional specialist water services. By being wholly independent, we have an excellent track record of working pro-actively with network owners, challenging their decisions and driving improvements. We have saved millions for our customers, and 100% of any savings made are passed back to our customers. “When we launched Castle Water in Scotland in 2014, we had a clear vision: to create an independent water retailer with excellent customer service at |its heart. Since then, the non-domestic water market also opened up in England and Wales, giving businesses, charities and public bodies the right to choose their own retailers. We’ve applied our experience north of the border to this wider market and Castle Water is now the second largest water retailer in the UK, servicing more than 350,000 customers, including several major public sector organisations. We’re proud of the savings we’ve delivered to a wide range of companies and industries – small and large, private and public sector. As the UK’s leading independent retailer in the sector, we’re fast-moving, entrepreneurial and have a raft of great resources behind us. We understand how important good customer service and accurate billing is to you and we always work hard to find you ways to save water – and money.” CONTACT John Reynolds, OBE CEO - Castle Water Limited 1 Boat Brae, Rattray, Blairgowrie, PH10 7BH 01250 718700 “Our experience covers businesses from small to large, rural to urban and private to public, so we know how to tailor our service to your business needs.”
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